Liz S.

Customer Support Team Lead at ChowNow

Liz S. has a diverse work experience spanning various industries. Liz currently works at ChowNow as a Customer Support Team Lead, where they supervise a department of 30+ people, analyzes production trends, and manages the customer support case queue. Prior to ChowNow, Liz held roles at The BOK center as a Premium Food and Beverage Coordinator, overseeing ordering and managing events, and later as a Premium Suites Supervisor. Liz also has experience as a Supervisor at European Wax Center, Assistant Manager at Journeys, Counter Manager at Dillard's Inc., and Assistant at Jara Herron salon and medical spa. Their roles have provided their with experience in customer support, team leadership, event management, and retail.

Liz S. attended Clary Sage College from 2013 to 2014, where they obtained a degree in Cosmetology with a focus on Business Administration and Management, General. Additionally, they have obtained certifications in various areas such as Agent and Supervisor from Talkdesk, and Client Retention, Menu Skills, ChowNow Billing, ChowNow Logistics, and ChowNow Social Media from ChowNow.

Links

Previous companies

Dillard's logo
European Wax Center logo

Timeline

  • Customer Support Team Lead

    April, 2023 - present

  • Escalated Support Generalist On The Retention Team

    June, 2022

  • Customer Support Generalist (escalated Support) Chat/email Team

    January, 2022

  • Customer Experience Representative Inbound Team

    August, 2021

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