Sydney Huss

Sydney Huss has a diverse work experience in various roles related to onboarding and customer service. Sydney started their career at Four Sisters Productions LLC as a Marketing and Community Management Intern in 2014. Sydney then worked as an LMU Dining Marketing Intern at Sodexo in 2014-2015. Moving forward, they joined ChowNow as an Account Coordinator in 2015, where they managed a portfolio of 50+ accounts and set up restaurant partners for success. Sydney quickly advanced to the role of Lead Account Coordinator, where they played a significant role in developing a new onboarding workflow. Sydney continued to progress at ChowNow, becoming the Manager of the Account Coordinator Team, where they revamped the SFDC workflow, implemented modernized tools, and reduced the time to onboard by 12%. Sydney further advanced to positions of Sr. Manager of Onboarding Teams and Sr. Program Manager of Onboarding, where they managed teams of 30+ and 15+ individuals, respectively, and collaborated with product and systems teams to optimize the onboarding process. Sydney'smost recent role at ChowNow is the Director of Onboarding, where they oversee the client implementation segment and ensures the launch of new restaurant clients onto the platform with speed and quality. Throughout their career, Sydney Huss has demonstrated leadership, strategic thinking, and a focus on customer success.

Sydney Huss earned a Bachelor's Degree in Business Marketing with an emphasis in International Business from Loyola Marymount University. Sydney attended the university from 2011 to 2015.