Eric I.

Eric I. has a diverse work experience in market research and customer experience consulting. Eric was the Managing Director and CX Solution Principal at J.D. Power, where they provided consultative sales support and guidance for the design and implementation of the CX Platform solution. Prior to that, they worked as the Vice President and Group Client Director at Nielsen, where they developed organizational solutions for clients across various industries. Eric also has experience as the Senior Director of Global Research Operations at J.D. Power and Associates, overseeing daily operations and business development opportunities. Eric has worked as a Market Research Manager at Nissan North America, providing internal research consultation, and as a Market Research Consultant at XenologiX, consulting for the State of California on customized outcomes systems. Overall, Eric has a strong background in market research and consulting, with a focus on customer insights and organizational solutions.

Eric I. has a Bachelor's degree in Business Administration from California Lutheran University. Eric also holds a Master of Business Administration (M.B.A.) in Business Administration from Capella University. In addition, they have a certification in Six Sigma from Villanova University. Eric has also obtained the Kepner Tregoe Process Facilitation and Coaching certification from Kepner Tregoe in January 2013. No specific start or end years for their education are provided.