JC

Jennifer Corwin

Senior Director, Consumer Insights at J.D. Power

Jennifer Corwin has extensive work experience in consumer insights and market research. Jennifer is currently working at J.D. Power as the Senior Director of Consumer Insights, where they lead a team of analysts to create analytical deliverables and insights for multiple syndicated publications annually. Their studies focus on travel and hospitality, as well as TMT industries. Jennifer also works on improving the presentation creation and analysis skills of the entire Consumer Insights organization.

Prior to their current role, Jennifer held various positions at J.D. Power, including Senior Manager of Consumer Insights for the Travel & Hospitality/Digital division. In this role, they provided industry insights and analysis across various sectors within the travel and hospitality space. Jennifer also served as the Global Travel & Hospitality Associate Practice Lead and Research Supervisor, where they presented customer satisfaction results to hospitality brands.

Before joining J.D. Power, Jennifer worked as a Math Interventionist at Van Dyke Public Schools and as a Business Analyst at Pfizer Inc. Jennifer also gained experience as a Laboratory Analyst at Perrigo, a Teaching Assistant at Western Michigan University, a Pharmacy Technician at Meijer Pharmacy, and a Customer Service Representative/Pharmacy Technician at Binson's Home Health Care.

Jennifer Corwin attended Western Michigan University from 2002 to 2008. During their time there, they pursued a Bachelor of Science degree and studied Biomedical Sciences, Chemistry, and Women's Studies.

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Timeline

  • Senior Director, Consumer Insights

    March, 2021 - present

  • Senior Manager Consumer Insights Travel Hospitality Digital

    January, 2018

  • Global Travel Hospitality Associate Practice Lead

    June, 2014

  • Research Supervisor

    August, 2011