Federica Cicerani

Federica Cicerani is a skilled professional with diverse experience in claims processing and customer service. Currently serving as a Claims Processor at Chubb since January 2024, Federica also holds the position of Customer Quotation Representative for Western Europe, the Middle East, and Africa at World Courier, where responsibilities include creating commercial offers, managing client communications, and ensuring adherence to pricing agreements. Previous roles include Team Leader for the Wemea Quote Team at IQVIA Spain, where Federica coordinated follow-up activities in multiple languages and engaged in pharmacovigilance, and an Auxiliary of Italian Conversation at France Éducation International, focusing on language instruction. Federica's educational background includes an MBA in Global Marketing Communication from Centro Studi Comunicare l'impresa & Fondazione Italia - Usa and degrees in modern languages from Università degli Studi 'Suor Orsola Benincasa' and Università di Napoli L'Orientale, supplemented by an Erasmus Plus program at Université Sorbonne Nouvelle.