Mamadou S.

Mamadou S. is a seasoned executive with extensive experience in marketing, customer experience, and digital transformation across various prominent organizations. Currently serving as Senior Vice President and Chief Marketing and Customer Experience Officer at Chubb since April 2024, Mamadou S. previously held key leadership roles such as Head of Customer Experience and Transformation at USAA and Head of Consumer Solutions at Principal Financial Group, where a remarkable 229% growth was achieved amidst the challenges of the Covid-19 pandemic. Prior experience includes Chief Digital Officer at Transamerica, where digital strategies were developed to enhance customer acquisition and retention, as well as a significant tenure at AIG, transforming the marketing function to deliver over $1.8 billion in profitable sales growth. Mamadou S. also contributed to the evolution of digital and eCommerce initiatives at Bank of America. Educational credentials include a Bachelor of Science in International Studies with a focus on Economic Development from The Ohio State University.