Darlene Claes - Mckinnon

Darlene Claes-McKinnon has extensive experience in the financial industry, with a focus on relationship management and client service. Darlene currently holds a position as Vice President of Asset Owners at CIBC Mellon, where they lead the relationship management team. Prior to this role, they served as an Executive Director and Relationship Executive at the same company.

Before joining CIBC Mellon, Darlene worked as a Vice President of Relationship Management at Northern Trust Corporation and as a Manager of Client Relations at McInnes Cooper. Their previous experience also includes roles at RBC Investor & Treasury Services and RBC Investor Services. At RBC, they held positions such as Senior Manager of Client Management and Client Service Manager, where they managed client relationships and achieved high client satisfaction scores.

Darlene's early career included roles at Montreal Trust, where they served as a Manager of Pension and Investment Funds and as a Regional Accounting Manager. In these positions, they were responsible for financial planning, analysis, and trust accounting activities.

Throughout their career, Darlene has demonstrated a strong ability to build and maintain client relationships, drive revenue growth, and create high-performance cultures within their teams. Darlene is known for their exceptional efficiency and client satisfaction results.

Darlene Claes-McKinnon earned a Bachelor of Arts (B.A.) degree from Mount Saint Vincent University in 1987. In 2000-2001, they also obtained a Certificate of Business Administration from the same institution.