Deborah Chan is currently the Director of User Experience and Research at CIBC Investor's Edge, a position held since 2022, after serving as a Senior Manager at the same company from 2016 to 2022. Prior to CIBC, they were the Lead Human Factors Engineer at Healthcare Human Factors from 2005 to 2016 and worked as a Usability Analyst/Architect at Cossette Communications from 2003 to 2005. Deborah earned an Honours Bachelor of Applied Science from the University of Waterloo, completing their studies in 2003.
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