D365 BC Technical Architect - USA

About Ciellos

Ciellos was founded to provide Business Systems Consulting in the Microsoft Dynamics suite. Our purpose is to guide and advise our customers and partners in business systems change and the infrastructure that supports it, including systems/technology road mapping, systems selection, process definition and re-engineering, systems implementations, customization and integration, Cloud infrastructure and migrations, upgrading and managed ongoing support.

We implement Microsoft Dynamics, build products and integrations, and support partners and end-customers globally. Ciellos has a proven partner centric business model supporting technical excellence, global project delivery, and repeatable methodology. Our deep experience in migrations and implementations comes from 20+ years working with Microsoft, Microsoft Partners and Customers, and Microsoft technologies specifically in Microsoft Dynamics 365, and all previous versions of Dynamics AX, NAV, and CRM.

At Ciellos, we want to attract and retain the best and brightest to support our mission of excellence within Microsoft Dynamics. Our project focus is to provide the best talent, coupled with a skills management program that keeps our resources at the top of their technical and consulting abilities.

Why should you join Ciellos?

• International consulting company with unique ERP talent

• Frontrunner of the Women in Dynamics equality initiative

• One of only a few Microsoft Dynamics Development Centers globally

• 220+ Dynamics Upgrades and Migrations

• 250+ Dynamics ERP Implementations

• Managing more than 250 projects of various sizes and complexity annually

• Internal rating of Employer Brand 8.35 out of 10

• Remote work with flexible schedules or hybrid work in offices

• Offices in 8 countries - USA, Canada, Brazil, Denmark, Portugal, Macedonia, Albania, Ukraine - with almost 200 employees total

• 10+ years of average Dynamics experience of our staff

• 25+ years of industry experience working with Microsoft in the ERP space

Role Description: 

As a member of the professional services team you will be responsible for reviewing client business processes, providing solid analysis, assessing solutions, and advising our customers on how to best meet their goals. You will be recognized as a cloud business systems expert and support our customers as they migrate solutions to modern platforms. Our principal project areas are business process development, complex implementations, cloud architecture and build-outs, ISV product development, phase 2+ systems improvements, business intelligence and performance overhauls, upgrades, integrations, and system migrations. 

Hiring locations:

• Europe;

• Canada;

• USA;

• South America.

Responsibilities: 

• Manage discovery, analysis, and assessment phases, producing qualified solutions and estimating the work plan, while continuously advising our customers on how they can gain more from their technology investments;

• Pre-Sales Solution Engineering, Project Definition, Business Requirements Analysis, Functional/Technical Design, and ongoing QA activities related to the Build and Deploy Phases;

• Perform gap analysis between systems functionality and customer’s requirements;

• Identify and recommend product customizations, enhancements, or workarounds to meet customer requirements;

• Develop functional and technical specifications for Dynamics 365 BC enhancements and integrations to other business applications;

• Assist Industry leads in estimating the steps in formulating their solution maps (based on industry knowledge);

• Provide Dynamics functional and technical implementation and product development expertise;

• Work with the Project Manager to formulate implementation plans, risks and mitigation strategies, and timeline requirements;

• Drive additional sales opportunities with the customer;

• Be in a customer-facing position and respond to escalations from customers and customer end users;

• You might be involved in end-user training to make sure the project is successful;

• Manage project teams to achieve the goals of a project within the timelines established, as well as reset project expectations and advise as to the changes necessary to ensure that the project is successful.

Qualifications:  

• University degree in a software development area;

• 3 or more years of Dynamics NAV, or D365 BC development experience;

• Ability to analyze, translate, and define business requirements into technical solutions;

• Understanding of D365 tools and related business processes;

• Ability to analyze and solve complex application problems;

• English knowledge of at least Upper-Intermediate level;

• Flexible and adaptable to learning and understanding new technologies;

• D365 BC Certifications as a plus.

Details and Benefits: 

• Full-Time, Part-Time, or Contractor/Freelance cooperation options with competitive compensation in USD.

• Supporting a flexible working environment with flexible work hours, remote locations, and the option to work periodically from home.

• Extensive Benefits Package available for Full-Time, including 4 Weeks Annual Paid Time-Off, Health Insurance, English Language classes, Mentoring and Training, Compensation of Microsoft Certifications, and more.

Our culture:

Our culture ensures everyone has a voice and feels truly welcome. People matter most at Ciellos and have always been at the heart of our business. We regularly ask our employees to share what they think about our strengths as a company.

How does Ciellos compare to other local companies?

• Family oriented environment

• Consistent leadership, based on trust and responsibility

• Management does not micromanage

• Healthy hybrid work environment - work-life balance is not just talked about, but is a focus

• When in the office, frequent opportunities to enjoy lunch as a team focused on comradery

Our values that shape everything we do at Ciellos:

• Trust is the foundation for all our relationships

• Respect for everyone, at the heart of our culture

• Courage to advise, consult, and plan at the highest potential

• Harmony in collaboration, solutions, and teamwork

• Quality focused on the highest quality of workmanship

• Team supporting each other, our Partners, and our Customers

Who should apply?

We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you're passionate about our mission and aligned to Ciellos values, we hope you'll come to contribute to our culture.

Recruitment notice: 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.