Jenny S. serves as the Director of Revenue Operations and Strategy at Ciena, where responsibilities include overseeing global sales technology, CRM, sales processes, and vendor relationships while optimizing KPIs to enhance customer engagement and drive sales efficiency. Previously, Jenny held multiple roles at Citrix, including Sales Strategy & Technology Lead for Salesforce Sales Cloud, Senior Salesforce Consultant, and Customer Master Data Lead, demonstrating expertise in CRM implementations and innovative technology integration. Jenny's professional journey encompasses significant achievements in supply chain management, process improvement, and data analysis, underlined by an educational background that includes an Executive MBA in Information Technology from Florida Atlantic University and a Bachelor's degree in Business Administration and Marketing from Nova Southeastern University.
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