Ashley Hart has been with TSB since 2016 and is responsible for leading our fraud teams. In particular, he is responsible for fraud strategy and systems, customer awareness and education, and for engagement with law enforcement to combat fraud. At TSB, Ashley has been focussed on establishing a victim-centric approach to fraud, with a focus on educating, protecting and supporting customers. He leads on the partnership between frontline Policing and TSB, in support of community protection as well as the pursuit of fraudsters, and works alongside forces across the UK, as well as national bodies, to bring fraudsters to justice. Prior to TSB, Ashley held various senior management roles at the Financial Ombudsman Service, and is a qualified Barrister.