Alan Clarke

Director - International IT Engineering & Operations at Cigna

Alan Clarke has a diverse work experience spanning over several companies and roles. Alan is currently serving as the Director - International IT Engineering & Operations at Cigna, where they are responsible for the performance and management of End-user and Third Party Infrastructure Services. Alan has also held positions such as International Service Delivery Director and International Service Delivery Manager at Cigna. Prior to Cigna, Alan was the Head of Technical Implementations and Head Of Professional Services at Capita. Alan also worked as a Client Services Manager at Capita Managed IT Solutions after their acquisition of Northgate Managed Services. Before that, Alan held roles as a Client Services Manager and Regional Service Manager at Northgate Information Solutions. Alan began their career at Sx3 - Service & Systems Solutions as a Field Operations Manager in Scotland and started in the industry as a field engineer at Microcentre Ltd, where they progressed into various roles and achieved Novell CNE & Microsoft MCSE certifications.

Alan Clarke attended Stow College in Glasgow from 1986 to 1989, where they obtained an OND (Ordinary National Diploma) in Electronics & Electrical Engineering. In addition to their college education, they have also obtained certifications in management, specifically an ILM Level 5 Qualification from the ILM institution, and an ITILv3 Foundation certification. The specific months and years when they obtained these certifications are not provided.

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Timeline

  • Director - International IT Engineering & Operations

    October, 2022 - present

  • International Service Delivery Director

    February, 2022

  • International Service Delivery Manager

    August, 2019

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