Lorraine Pagano

Lorraine Pagano has an extensive career at Cigna since October 2004, currently serving as a design and delivery specialist focused on knowledge training and change management, and also as a standard operating procedure (SOP) author. Previously, Pagano improved the quality of client service advocates as a technical coach at Cigna Insurance Services from October 2004 to March 2016. Prior experience includes serving as an installation coordinator at Accumedic Computer Systems, Inc. from July 1993 to May 2003. Lorraine Pagano holds a one-year degree in Accounting from Albany Business College (1986-1988) and graduated from Baldwin Senior High in 1986.