Wendy Thomas is an experienced professional with over two decades at Cigna Healthcare, progressing through multiple roles, including Presale Manager and Senior Presale Analyst. Wendy has a proven track record in managing teams across various territories, excelling in RFP management for large employer groups, and ensuring staff competency in proposal components. With a focus on innovation, affordability, and client satisfaction, Wendy has contributed to process improvements and developed key performance indicators, while also serving as a Sales Academy Trainer and Reporting Subject Matter Expert. Earlier experience includes a role at Bank of America Mortgage, where Wendy specialized in customer service and management responses. Wendy holds a Bachelor of Science in Social Work and Exercise Physiology from the University of North Alabama.
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