Gina Poole

Office For Intelligent Automation Lead at Cigna Health Benefits

Gina Poole's work experience includes various roles in the healthcare and technology sectors. Gina is currently the Office for Intelligent Automation Lead at Cigna Health Benefits since 2019. In 2018, they worked as a Service Strategy & Solutions Manager at Cigna. From 2015 to 2017, they served as the Operations Manager at Cigna Health Benefits, where they led a team of 100 employees and focused on improving operational performance and productivity. Prior to their time at Cigna, Gina held multiple roles at Fidelity Investments, including Sr Manager of Technology Risk Management and Principal Systems Services Support Analyst. Gina was also a Lead Database Administrator at Fidelity. Gina started their career at CIGNA Healthcare as a Systems Technical Analyst.

Gina Poole obtained their Bachelor's Degree in Computer Science from Southern New Hampshire University from 2006 to 2008. Gina also holds additional certifications such as Certified SAFe® 4 Lean Portfolio Manager and Certified SAFe® 4 Agilist from Scaled Agile, Inc., and a Scrum Master Certification from Scrum Alliance. The specific months the certifications were obtained are not provided.

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Previous companies

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Timeline

  • Office For Intelligent Automation Lead

    January, 2019 - present

  • Operations Manager

    January, 2015