Stefanie Bauler

Stefanie Bauler is an experienced professional in the insurance and customer service sectors, currently serving as the Operating Effectiveness Manager at Cigna Insurance Services since May 2018. In this role, Stefanie is responsible for data analytics and experience management, focusing on the development of standardized processes for consistent data tracking and performance evaluation. Prior to this, Stefanie held positions including Operations Manager, overseeing Global Service Partner vendors, and Customer Service Senior Supervisor at Arizona Public Service. Additional experience includes roles at CSAA Insurance Group, where Stefanie advanced from Insurance Service Generalist to Performance Instructor III, and at American Student Loan Services as a Loan Verification Processor.