Mervin Jeffrey Cross

Mervin Jeffrey Cross has extensive experience in banking operations, currently serving as the Head of Transaction & Wholesale Banking Operations and International Branches at CIMB since June 2016, where responsibilities include overseeing Trade Services and Corporate Channel Operations. Prior to this role, Mervin held several key positions, including Senior Vice President Operations at Citi and Operations Director at Aimia Inc. and Symphony BPO Solutions. Additional experience includes serving as Head of Operation at Hong Leong Bank Berhad and Senior Operations Team Manager at Standard Chartered Bank, focusing on Trade Finance and Consumer Operations.