Susan Caldwell

Susan has over 30 years of experience in all aspects of software, hardware, and systems for the information technology industry both as an I.T. Practitioner and as a Technical Consultant. This dual background gives her a unique perspective on what it takes to organize and staff high-performing teams that maximize the benefits technology can offer to a business. She acts as a trusted advisor to clients in all matters regarding to human capital management including HR Process Design regarding sourcing, recruitment, interviewing, organization, development, compensation, performance, retention, and, when necessary, outplacement. She also assists clients in optimizing their internal HR function to support Information Technology. On large-scale recruiting and staffing efforts, she manages the full life-cycle of the project including needs analysis, organizational design, RFI/RFP creation and evaluation, contract negotiation, liaison with stakeholders, selection and management of third-party vendor partners, as well as the actual employee and contractor recruitment, selection, and onboarding.

Susan’s career began in Memphis as a Systems Engineer for EMC’s (now Dell) six-state Southeast Region. After serving as Program Manager in Engineering Sales Support for Compaq Corporation in Houston and Professional Services Manager in Atlanta, she returned to Memphis where she was Director of Information Technology for Anderson-Tully Company, Director of Oracle Corporation’s Major Accounts South Consulting Practice, and Director of Reservation Systems Development for Hilton International. Most recently, Susan has focused on assisting clients in building high-performing IT teams. She was the Founder and Managing Partner of Wellton LLC, specializing in I.T. talent acquisition and consulting solutions for her clients.