Dawn Reeves Mbcs (Casm

Dawn Reeves MBCS (CASM, ITIL V4) currently serves as the Head of Technology at CIPD, a position held since September 2020. Prior to this role, Dawn held several key positions in the IT sector, including Global Head of IT & Service Delivery at the British Red Cross from April 2019 to August 2020 and Head of IT Service Operations at Emirates in 2018-2019. Additional experience includes a tenure as IT & SAP Operations at Burberry from January 2015 to December 2018 and Global Head of IT Delivery at The Estée Lauder Companies Inc. from 2013 to 2015. Dawn's extensive background in technology and service delivery reflects a strong commitment to innovation and operational excellence.