Gretel Valbuena Ledezma

Gretel Valbuena Ledezma is a Market Research Analyst at Circle Logistics, Inc since October 2022, responsible for managing data from Hubspot and Salesloft, researching and qualifying potential leads. Previously, Gretel worked as a Telesales Executive at DHL Express, focusing on outbound calls to potential clients and negotiating contracts. Gretel's experience also includes a role as a Business Intelligence Analyst at Iterum Connections, where data transformation and KPI measurement were key duties. Prior positions include Tech Support Agent at Sitel and Banque Assistant at Hard Rock Hotel Panama Megapolis, where event organization and customer assistance were essential. Gretel's career began as an Administrative Assistant at FANLYC. Education includes a degree in Industrial Engineering with a specialization in Logistics and Supply Chain Management from Universidad Tecnológica de Panamá, completed between 2017 and 2021.