Eri Crego

IT Global Support at CircleCI

Eri Crego has a diverse background in IT support and graphic design. From 2016 to 2020, they worked as a Freelance Graphic Designer. In 2020, they transitioned into IT technical support at CIART, providing assistance with software and hardware maintenance and managing social media accounts. They also worked as IT Technical Support for Huawei, where they were responsible for on-site support, laptop repair, and configuration. In 2021, Eri joined Osana Salud as an IT Technical Support specialist. Currently, they are employed at CircleCI as an IT Global Support specialist, offering remote support to internal users in a Mac environment, utilizing platforms such as Okta Admin, Google Suite, and Jira.

Eri Crego's education history includes various degrees, certificates, and qualifications obtained from different institutions. They began their education in 2010 and completed a Bachelor of Multimedia Communication from Jobs in Argentina in 2015. Following this, in 2017 and 2018, Eri attended CETAE - Centro de Estudios Técnicos Administrativos Empresariales, where they obtained certifications in repairing notebooks and PCs and repairing cell phones and tablets, respectively.

In 2019, Eri enrolled at Universidad Empresarial 'Siglo 21' and obtained a degree in Web Design in 2020. Additionally, in 2020, they completed the Technical Support Fundamentals certification from Google. Moving forward, Eri pursued Técnico en IT from Universidad Tecnológica Nacional and completed the program in 2023.

Continuing their education, Eri obtained a degree in Information Security from EducacionIT in 2021. In 2022, they completed several certifications, including Aprende SCRUM, Conviértete en especialista en soporte IT, Microsoft Intune y Autopilot esencial, SCRUM con un café, Windows 10 para IT: Actualizaciones y recuperación, and Windows 10 para IT: Gestión de acceso remoto, offered by LinkedIn. Furthermore, in 2022, they also acquired the Data Privacy, General Data Protection Regulation & Information Security V2 certification from Traliant.

Overall, Eri Crego has pursued education in various fields, including multimedia communication, web design, IT support, cybersecurity, and information assurance. They have obtained certifications and qualifications from reputable institutions, demonstrating a commitment to continuous learning and professional growth.

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Timeline

  • IT Global Support

    February, 2022 - present