Katie Nelson

Katie Nelson has a diverse work experience in various roles and companies. Katie is currently working as a CHIEF Member at Chief since February 2023. Prior to that, they served as the VP of Customer Engineering & Success at CircleCI starting from June 2022 onwards. Katie was the Chief Customer Officer at Table Needs from June 2021 to June 2022.

Before that, Katie had significant experience at Twilio Inc. Katie was a Director from August 2020 to June 2021 and a Sr Manager of Customer Success from February 2019 to August 2020.

Katie also had an extensive tenure at SendGrid, starting in October 2017 as a Sr Manager of Customer Success, then moving up to Manager of Customer Success from January 2016 to October 2017. Prior to that, they were a Sr. Technical Account Manager, Team Lead, SME from December 2012 to January 2016 and a Technical Account Manager from February 2012 to December 2012.

In the earlier years of their career, Katie worked as a Technical Sales Engineer at The Active Network from April 2009 to February 2012 and as a Technical Support Engineer at RegOnline from September 2008 to April 2009. Throughout their career, they have displayed a strong focus on customer satisfaction, revenue growth, and leadership development.

Katie Nelson attended the University of Iowa from 2004 to 2008, where they obtained a Bachelor of Science degree. Their studies comprised a diverse range of fields, including Spanish, Sociology, Political Science, and Human Rights.