Virender Verma

Virender Verma has a diverse work experience spanning over several companies. Virender has held various roles in the customer service and operations fields.

In their most recent position at Circles.Life, Virender served as the Regional Operations Lead for Customer Happiness, overseeing customer experience management across multiple regions. Prior to that, they were the Head of Operations for Customer Happiness in Singapore and Australia.

Before joining Circles.Life, Virender worked at XSEED Education as a General Manager, where they focused on customer care and supply chain operations.

Virender also gained experience in customer experience management at Snapdeal, where they served as the Director of Customer Experience. Virender handled front-end operations and managed outsourced partners, call center technology, and customer relationship management.

Earlier in their career, Virender held multiple roles at airtel, including Zonal Operations Head, Acquisition Experience Manager, National Lead for Reverification Project, North & East Hub Operations Manager, and Functional BB Manager. Virender also worked at GECIS as a Process Developer, where they started as a customer service representative before transitioning to corporate quality management.

Overall, Virender Verma has a strong background in customer service, operations, and customer experience management.

Virender Verma earned a B.E degree in Mechanical Engineering from M V J College of Engineering in Bangalore.