Cirrus Response
Carly Standley has a diverse work experience spanning over 16 years. Carly began their career at Gala Coral Group in 2005, where they served as a Learning and Recruitment Officer, responsible for organizing and conducting various training workshops. In 2011, Carly joined Immervox Ltd as a Strategic Account Manager, utilizing their previous experience in provisioning and faults teams to establish strong relationships with clients. After working at Immervox for over four years, they moved to Exponential-e in 2016, taking on roles such as Provisioning Co-Ordinator and UCC Provisioning Team Leader. Carly's responsibilities at Exponential-e included building hosted solutions and managing channel partner orders. In 2019, Carly joined Cirrus Response as a Service Desk Manager, focusing on maintaining high levels of service and response for clients. Carly later progressed to Head Of Support Services. Overall, Carly has developed expertise in strategic account management, training coordination, and service desk management throughout their career.
Carly Standley's education history indicates that they attended Beauchamps, though the specific duration of their enrollment and the degree or field of study pursued are not mentioned. In addition to their education, Carly obtained a certification in Microsoft Teams Tips and Tricks from LinkedIn in April 2019.
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Cirrus Response
Cirrus was founded in 2011 and is an award-winning provider of multi-channel cloud Contact Center Solutions (CCaaS) and IPT telephony, with over 10 years’ experience of using the best technology to deliver business outcomes and effortless customer experiences. Modern technology and a team that has many years of experience working in and around theContact Center and IPT environment, provides a recipe for business transformational success.Cirrus solutions combines best in class voice, SMS, webchat, email and social media. With a true cloud infrastructure, Cirrus operates on a true real-time basis with unlimited scalability and the highest level of resilience and security. Cirrus solutions activate the workforce, empowers businesses and call centers and informs business leaders to drive exceptional business results and customer experiences.Cirrus has a broad range of experience across both the public and the private sector. Clients include Virgin Trains, NHS, FCA, CAA, LAA, Cafcass, InsureTheBox, Buckingham Palace and Economy Energy. Our deployments typically range from 5 – 1,000 users and customers benefit from the ability to unify resource across separate geographic locations (including homeworkers), leverage multichannel capability and move to a single view of the customer to name a few benefits.