Cirrus Response
Faye Ansell has a diverse work experience spanning various roles and industries.
Faye most recently worked at Cirrus Response as a Customer Success Analyst, starting in March 2022. Prior to this role, they worked at the same company in a Revenue Enablement position from December 2019 to March 2022.
Faye also has experience working in the education sector. Faye worked as a Nursery Nurse at London Business School until March 2022.
Faye previously held the position of Head of Extended Services at Surrey County Council from March 2015 to February 2018. Before that, they worked as a Nursery Nurse at the Royal Borough of Kingston from April 2010 to March 2015.
Faye's career began in the public sector, specifically at Surrey County Council, where they worked as a Benefits and Charging Officer from January 2003 to January 2006.
Prior to that, they gained customer service experience at HSBC, where they worked as a Customer Service Representative from August 2001 to January 2003.
Faye Ansell obtained a Bachelor's Degree in Early Childhood Education and Teaching from Roehampton University, which they completed between 2011 and 2014.
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Cirrus Response
Cirrus was founded in 2011 and is an award-winning provider of multi-channel cloud Contact Center Solutions (CCaaS) and IPT telephony, with over 10 years’ experience of using the best technology to deliver business outcomes and effortless customer experiences. Modern technology and a team that has many years of experience working in and around theContact Center and IPT environment, provides a recipe for business transformational success.Cirrus solutions combines best in class voice, SMS, webchat, email and social media. With a true cloud infrastructure, Cirrus operates on a true real-time basis with unlimited scalability and the highest level of resilience and security. Cirrus solutions activate the workforce, empowers businesses and call centers and informs business leaders to drive exceptional business results and customer experiences.Cirrus has a broad range of experience across both the public and the private sector. Clients include Virgin Trains, NHS, FCA, CAA, LAA, Cafcass, InsureTheBox, Buckingham Palace and Economy Energy. Our deployments typically range from 5 – 1,000 users and customers benefit from the ability to unify resource across separate geographic locations (including homeworkers), leverage multichannel capability and move to a single view of the customer to name a few benefits.