Cirrus Response
Ric Williams has extensive work experience in various roles and industries. Ric most recently worked as a Channel Manager at Cirrus Response starting in October 2022. Prior to that, they were an Enterprise Account Executive at Vevox from April 2021 to October 2022, where they helped global enterprise organizations increase engagement and productivity within meetings. Before that, Ric held various positions at Feefo, including Head of Business Development from May 2019 to April 2021, Manager of Business Development from May 2018 to April 2019, and Business Development Executive from December 2017 to April 2018. In these roles, they headed the business development department and managed a team to develop business for Feefo, a global feedback engine. Ric also has experience as a Commercial Sales Executive at Clement Windows Ltd from July 2014 to November 2017, where they priced tenders for commercial projects and developed new business for the company. Additionally, they worked as a Sales Consultant at Better Protect from August 2011 to June 2014 and as a Sales Executive at Clement Windows Ltd from April 2008 to July 2011.
Ric Williams attended Bohunt School from 1998 to 2003 but did not pursue any specific degree or field of study during that time. Later, from 2003 to 2005, they attended Guildford College and focused their studies on Business/Construction, however, no degree information is provided.
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Cirrus Response
Cirrus was founded in 2011 and is an award-winning provider of multi-channel cloud Contact Center Solutions (CCaaS) and IPT telephony, with over 10 years’ experience of using the best technology to deliver business outcomes and effortless customer experiences. Modern technology and a team that has many years of experience working in and around theContact Center and IPT environment, provides a recipe for business transformational success.Cirrus solutions combines best in class voice, SMS, webchat, email and social media. With a true cloud infrastructure, Cirrus operates on a true real-time basis with unlimited scalability and the highest level of resilience and security. Cirrus solutions activate the workforce, empowers businesses and call centers and informs business leaders to drive exceptional business results and customer experiences.Cirrus has a broad range of experience across both the public and the private sector. Clients include Virgin Trains, NHS, FCA, CAA, LAA, Cafcass, InsureTheBox, Buckingham Palace and Economy Energy. Our deployments typically range from 5 – 1,000 users and customers benefit from the ability to unify resource across separate geographic locations (including homeworkers), leverage multichannel capability and move to a single view of the customer to name a few benefits.