Cirrus Response
Steve Miller has a diverse work experience history. Steve started their career as an Electronics Technician in the Royal Air Force, where they specialized in telecommunications. After serving in the military, they joined Nortel as a Senior Instructor and Team Manager. Following their time at Nortel, Steve worked for Thrupoint as a Consultant, where they undertook a variety of projects for clients such as Enron, Deutsche Bank, Royal Bank of Scotland, Vodafone, and Radianz. Steve then joined Bluefish Communications, where they held various roles including Consulting Director, Operations & Service Delivery Director, and Senior/Principal Consultant. During their time at Bluefish, the company experienced significant growth and success.
Steve later joined Vodafone Business as a Professional Services Director, leading a large team of technical and business consultants. After that, they became a Company Director at Robotic Desktop Ltd, focusing on helping clients with automation and business change. Following their tenure at Robotic Desktop, they joined KGT Advisory Services as a Director. Currently, Steve is the Head of Customer Success at Cirrus Response, where their responsibilities include overseeing customer success efforts and leading pre-sales activities.
Overall, Steve Miller has a wealth of experience in leadership, consultancy, pre-sales, and telecommunications across various industries and companies.
From 1985 to 1987, Steve Miller attended Baines school but did not obtain a degree or specify a field of study during this period.
This person is not in any offices
Cirrus Response
Cirrus was founded in 2011 and is an award-winning provider of multi-channel cloud Contact Center Solutions (CCaaS) and IPT telephony, with over 10 years’ experience of using the best technology to deliver business outcomes and effortless customer experiences. Modern technology and a team that has many years of experience working in and around theContact Center and IPT environment, provides a recipe for business transformational success.Cirrus solutions combines best in class voice, SMS, webchat, email and social media. With a true cloud infrastructure, Cirrus operates on a true real-time basis with unlimited scalability and the highest level of resilience and security. Cirrus solutions activate the workforce, empowers businesses and call centers and informs business leaders to drive exceptional business results and customer experiences.Cirrus has a broad range of experience across both the public and the private sector. Clients include Virgin Trains, NHS, FCA, CAA, LAA, Cafcass, InsureTheBox, Buckingham Palace and Economy Energy. Our deployments typically range from 5 – 1,000 users and customers benefit from the ability to unify resource across separate geographic locations (including homeworkers), leverage multichannel capability and move to a single view of the customer to name a few benefits.