Joao Pedro Serrano

Joao Pedro Serrano serves as a Senior Manager of Product Management at Cisco since April 2007, where leadership has driven the development of a sustainability strategy for customer experience and innovative portfolio offerings, such as piloting an AI Assistant at Cisco Live 2024. Prior roles include managing EMEA Go-To-Market strategies for Customer Experience, overseeing product portfolio management for Cloud, Compute, and Automation services, and leading business development for Software & Network Automation Services within the region. Early career positions involved serving as a Network Consulting Engineer and Customer Support Engineer, along with experience as a Software Engineer focused on network security. Joao Pedro holds an MBA from The Lisbon MBA Católica | Nova and a degree in Electrical Engineering from Instituto Superior Técnico.