Pável Fernández García is a seasoned professional with extensive experience in customer experience and project management within the technology sector. Currently serving as a Customer Experience (CX) Senior Manager at Cisco since May 2012, Pável leads a team of over 105 members, focusing on transactional projects and network migrations for financial and enterprise clients. Notable accomplishments include achieving a 75% utilization rate, delivering large-scale infrastructure migrations, and transitioning teams to new technologies. Prior roles include freelance PMP instructor, project management at Dell, and various engineering positions at Cisco and other organizations. Pável holds a Master’s degree in Corporate Finance and Financial Markets from Universidad Panamericana and an Engineering degree in Computer Science from Instituto Politécnico Nacional.
August, 2020 - present
January, 2019
January, 2015
May, 2012
March, 2006