Vratislav Domalip is an accomplished professional in customer success and cloud engineering with extensive experience in managing teams and delivering cloud services. Currently serving as the Leader of Customer Success EMEA at Cisco since January 2024, Vratislav oversees the Cisco Meraki Customer Success teams across the UK&I, Nordics, and Central Europe regions, along with EMEA Tier 1 Service Providers. Prior experience includes positions at Rackspace Technology, where Vratislav was Head of Delivery for Customer Success & Cloud Engineering, establishing teams for managed cloud services in Japan. Previous roles at Thomsons Online Benefits included various positions in customer success management and service delivery. Leadership experience also includes serving as President at both the University of London and Queen Mary University of London Students' Union. Vratislav holds a BSc (Hons) in Geography with Business & Management from Queen Mary University of London.
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