Rodolfo Castillo Casanova

Rodolfo Castillo Casanova is a seasoned professional with extensive experience in process improvement and operational excellence. Currently serving as Process Improvement Vice President at Citibanamex since May 2017, Rodolfo leads projects focused on optimizing operations through effective solutions aimed at enhancing productivity and reducing costs across business support offices. Previous roles include Digital Client Servicing Manager and Innovation Business Analytics Manager at Citibanamex, as well as Gerente de Reingeniería at Centro Médico ABC, where Rodolfo coordinated efforts for operational excellence and implemented Lean tools. With a background in engineering and multiple certifications, including a Lean Six Sigma Black Belt from Tecnológico de Monterrey, Rodolfo combines technical expertise with a commitment to continuous improvement and sustainable practices.