Candace Matthews

Candace Matthews, MBA, possesses significant leadership experience in strategy and transformation within the financial services sector. Currently serving as Vice President of Strategy & Transformation for U.S. Personal Banking at Citi, Candace has driven data-driven decisions for a $400MM Strategic Investments portfolio and identified opportunities for enhancing profitability and cost efficiency. Previous roles include Vice President of Business Execution at Citi, where Candace focused on improving operational models and employee experience, and Leadership Associate, completing rotations in various departments. Candace holds an MBA in Finance & Strategy from the University of Rochester - Simon Business School and a B.S. in Public Relations & Finance from Syracuse University, graduating Magna Cum Laude. Candace's earlier experience includes roles at Ketchum, Time Warner Cable, Prudential Financial, and JPMorgan Chase & Co., where relationship management and customer experience improvement were key responsibilities.