Charles Jones is a Vice President and Cybersecurity Governance Manager at Citi, where they oversee security operations and compliance efforts. With over ten years of customer service and sales experience, Charles has spent the last four years in IT, including a significant role as Help Desk Supervisor at DFW International Airport. Previously, they held positions at Oracle and Intratek Computer Inc., focusing on systems engineering and IT compliance. Charles holds an Associate of Arts from Tarrant County College and an Associate of Science from Amarillo College, and is currently advancing their education in ITIL and Security+.
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