Gerson Herrera C is an experienced IT professional with a strong background in mainframe infrastructure and operations support. Currently serving as a Mainframe Infrastructure Analyst at Citi since November 2021, Gerson is responsible for the primary support of IBM Z Mainframe infrastructure, focusing on batch, infrastructure, and changes, while also leading continuous improvement projects to enhance efficiency and service quality. Prior experience includes roles at SITA as an IT Operations Support Specialist, ensuring operational continuity of airport systems, and at Asoc. Liga Deportiva Alajuelense as an IT Manager, overseeing the technological infrastructure and optimizing processes. Gerson's technical expertise extends to previous positions at Coopesana R.L. and GBM Corporation, coupled with ongoing studies in Computer Science and Information Technology at Universidad Estatal a Distancia de Costa Rica.