Heather Blansfield

Heather Blansfield is a professional with 25 years of experience in the credit card industry. Currently, they serve as the Director of Pricing & Statement Operations Controls at Citi, where they lead a team to ensure risks are effectively mitigated within critical business functions. Previously, they held the position of SVP Pricing Business Risk Group Manager at Citi and accumulated extensive experience at organizations such as First USA, Bank One, JPMorgan Chase & Co., and TD. Heather’s background includes managing compliance, issue resolution, and credit card pricing initiatives, showcasing a strong commitment to operational excellence and customer support. They earned their education from Eastern Connecticut State University.