Ivana A. is a Senior Business Analyst at Citi, where they define and evolve a portfolio of Branch products and services for Digital Banking. They possess extensive experience in vendor management and operational processes, having worked in various capacities within Citibank since 1999. Ivana successfully led significant projects, including the implementation of Wi-Fi solutions in over 700 branch locations and managing multimillion-dollar budgets. Known for their detail-oriented approach and strong communication skills, Ivana collaborates effectively across teams to enhance service offerings.
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