Monica L. Campbell is an accomplished professional with extensive experience in risk assessment, data governance, and customer service. At Citi since May 2011, Monica has served as a Vice President across various roles, including as an Assessor in the Risk and Control Assessment Team, where responsibilities include evaluating control effectiveness and ensuring compliance with monitoring procedures. Additionally, Monica has led initiatives related to the DragonFly project and data governance, earning the Certified Information Management Professional (CIMP) designation. Prior experience includes positions at Wegmans Food Markets and HSBC Bank, where Monica focused on customer service excellence and the management of customer information. Monica holds a Master's degree in Business Administration from Medaille University and a Bachelor’s degree in Economics and Finance from Buffalo State College.
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