Puneet Misri

Puneet Misri is an experienced IT professional with a strong background in service delivery and project management. Currently serving as Vice President IT Infra Project/Service Delivery Manager at Citi since January 2023, Puneet previously held various roles at Dell Technologies, including Consultant IT Service Operations and Senior Advisor Project/Program Management, demonstrating expertise in IT operations management, service transition management, and the ITIL framework. Additional experience includes positions as System Analyst at Tech Mahindra, focusing on SLA, incident, change management, and client/vendor management, as well as a Project Analyst at Mphasis, emphasizing IT service and operations management. Puneet holds a Bachelor of Engineering (B.E.) in Electronics and Telecommunication from the University of Mumbai and a Higher Secondary (10+2) degree from Jain School, Jammu.