Salvatore Gertken is an experienced professional in risk management and operations within the financial services sector. Currently serving in Global Wealth Operations at Citi since January 2023, Salvatore has prior experience as Director of Default Issue Management at Cenlar FSB, where a successful team effort led to the resolution of 81 past-due issues in Q2 of 2022 and the development of streamlined processes. Previous roles include Vice President of Loss Mitigation at US Bank Home Mortgages, achieving a 100% issue resolution success rate, and various management positions at CitiMortgage, where Salvatore focused on operational compliance and issue management. Salvatore's career spans over 20 years in the mortgage industry, starting as a Closer at CitiMortgage and progressing through various leadership roles. Salvatore holds a Bachelor’s degree in Psychology from the University of Missouri-Saint Louis.