Shankar Narayan is an enterprising and results-driven professional with over 20 years of experience in transformation operations within wealth management. They have held senior roles, including AVP of Operations Technology at Citi, where they facilitated strategic solutions to improve business processes using Agile methodologies. Shankar's expertise encompasses change management, operations oversight, and vendor governance, demonstrating a strong ability to assess and enhance operational policies and procedures. They began their career as a Management Trainee at Citibank and have also worked in various operational capacities at TCS and HSBC, honing their skills in project management, quality assurance, and customer service. Shankar holds a B.Sc in Zoology from the University of Madras and an MBA in Business Administration with a focus on Information Technology from the University of Lincolnshire and Humberside in the UK.
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