Shrinath Holikatti is a seasoned professional with extensive expertise in mainframe and application support, currently serving as Lead (VP) for Payment Services at Citi since April 2016. Shrinath is responsible for overseeing the Mainframe Horizontal services group, enhancing collaboration and support across global ICG business departments. Previously, Shrinath held roles as Assistant Vice President in Mainframe Production Support for the TTS EMEA region and as a Technical Lead focused on application support and business continuity. Prior to Citi, Shrinath worked as a Technical Consultant for Oracle Financial Services Software, providing second-level product support, and held positions at Oracle Financial Services and Tech Mahindra. Shrinath holds a Master’s Degree in Software Engineering from Birla Institute of Technology and Science and a B.E. in Computer Science & Engineering from Shivaji University.