Wee Vern Ong is a seasoned professional specializing in operations, business transformation, and process improvement in shared services environments. They have held significant roles, including AML Project Manager and Head of KYC Operations at Citi, where they managed large teams and various business projects across the APAC region. Additionally, they served as an Assistant Manager at PricewaterhouseCoopers, focusing on process improvement and activity-based costing, and as an Associate Consultant at British American Tobacco, leading service management and project management initiatives. Wee Vern holds a degree with honors in Electrical and Electronics Engineering from Universiti Teknologi Malaysia and is certified in project management, service management, and quality management.
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