RJ

Reginald Jones

Avp, Bank Project Manager at Citizens Trust Bank

Reginald Jones has a diverse range of work experience spanning several industries. Reginald began their career as a journalist, working for The Peachite Newspaper as Editor-in-Chief, Editorial Board Director, Managing Editor, Copy Editor, and Reporter. Reginald then transitioned into the field of public relations, working for Georgia Music Hall of Fame and Georgia Music Magazine as a Public Relations Intern, and later for Positive Press PR as a Public Relations Specialist.

Jones also gained experience in the media industry, serving as Managing Editor for The Cool Magazine, where they oversaw the publication of high-quality content and played a key role in website design and traffic monitoring.

In the banking sector, Jones held various roles at Regions Bank, including Digital Communications Specialist and Contact Center Queue Manager. In these positions, they utilized their product and technical knowledge to provide exceptional customer service and contribute to sales growth.

Most recently, Jones worked at Citizens Trust Bank, where they held positions such as Assistant Vice President/Bank Project Manager and Assistant Bank Operations Manager. Reginald also served as the E-Banking Services/Contact Center Supervisor and Client Services Administrator during their time at the bank.

Overall, Jones has a strong background in customer service, management, and communications, with a proven track record of delivering exceptional results in each role they have held.

Reginald Jones completed their education chronologically as follows:

- From 2018 to 2020, they attended The University of West Alabama and obtained a Master of Business Administration (MBA) degree with a focus on Computer/Information Technology Administration and Management.

- From 2006 to 2010, they attended Fort Valley State University and earned a Bachelor of Arts (BA) degree in Mass Communications.

In addition to their academic degrees, Reginald Jones also obtained the following certifications:

- In November 2020, they achieved the Project Management Certification from The University of Georgia.

- In November 2021, they attained the Project Management Professional (PMP)® certification from the Project Management Institute.

Links

Previous companies

Regions logo

Timeline

  • Avp, Bank Project Manager

    April, 2022 - present

  • Assistant Bank Operations Manager

    September, 2019

  • E Banking Services Contact Center Supervisor

    April, 2018

  • Client Services Administrator

    September, 2016