In 1887, Indianapolis civic leaders came up with the idea of operating a natural gas company as a Public Charitable Trust, solely for the benefit of customers and the community. Today, this Trust lives on as Citizens Energy Group, a broad-based utility service company, providing natural gas, thermal energy, water, and wastewater services to about 800,000 people and thousands of businesses in the Indianapolis area.  At Citizens, our vision is to fulfill the promise of the Trust to serve our customers and communities with unparalleled excellence and integrity.

Utilities

Citizens Energy Group

Citizens Energy Group's headquarters in Indianapolis, IN, United States

Jeffrey Harrison

Sara Mamuska-Morris

Willman Jeff

J.p. Ghio

Shrm-Scp® Jodi Whitney

Craig Jackson

Mark C. Jacob

John L.

Joseph Perkins

The Engineering Team at Citizens Energy Group is responsible for designing, implementing, and managing utility infrastructure projects that ensure the reliable delivery of natural gas, thermal energy, water, and wastewater services. This team of skilled engineers and project managers collaborates on system enhancements, environmental compliance, and innovative solutions to optimize operations and meet the needs of the Indianapolis community they serve. Their focus on safety, efficiency, and sustainability supports the company's mission of delivering exemplary service with integrity.

Engineering Team

The Information Technology Team at Citizens Energy Group is responsible for ensuring the effective operation and integration of technology across utility services. This team supports business solutions, manages vendor relationships, analyzes systems for optimal performance, and oversees cybersecurity measures. By leveraging innovative technologies and project management, they enhance organizational efficiency while upholding the Trust's mission to serve the community with excellence and integrity.

Information Technology Team

The Leadership Team at Citizens Energy Group is responsible for strategic decision-making and operational oversight, ensuring the company fulfills its mission as a Public Charitable Trust. This diverse team of executives collaborates to enhance service delivery across natural gas, thermal energy, water, and wastewater sectors, while prioritizing excellence, integrity, and community benefit. Together, they guide the organization’s initiatives, regulatory compliance, financial health, and commitment to diversity and customer satisfaction.

Leadership Team

The Regulatory and Compliance Team at Citizens Energy Group is responsible for ensuring that the company adheres to all federal, state, and local regulations related to utility services. They collaborate with government agencies, manage rate-setting processes, and provide legal guidance on regulatory matters. This team also oversees environmental compliance and governance issues, reinforcing the company's commitment to integrity and customer service within its public charitable trust framework.

Regulatory and Compliance Team

The Customer Support and Engagement Team at Citizens Energy Group is dedicated to providing exceptional service and support to customers and the community. This team manages inquiries, resolves issues, and ensures customer satisfaction across all utility services. Through proactive engagement initiatives and effective communication, they foster positive relationships with customers and stakeholders, aligning with the company's commitment to excellence and community benefit.

Customer Support and Engagement Team

The Human Resources and Organizational Development Team at Citizens Energy Group is dedicated to fostering a diverse and inclusive workplace while enhancing employee engagement and development. This team manages talent acquisition, compensation and benefits, and employee training initiatives, ensuring that all staff are equipped with the necessary skills and support to thrive. By promoting a culture of excellence and integrity, they align human resource strategies with the company’s mission to serve the community effectively.

Citizens Energy Group

Org chart

Teams

Engineering Team

Information Technology Team

Leadership Team

Regulatory and Compliance Team

Customer Support and Engagement Team

Human Resources and Organizational Development Team

Offices

Citizens Energy Group

Org chart

Teams

Engineering Team

Information Technology Team

Leadership Team

Regulatory and Compliance Team

Customer Support and Engagement Team

Human Resources and Organizational Development Team

Offices

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