Amber Faedtke, AAP, APRP, currently serves as a Sr. Product Manager at Citizens since May 2022. Prior to this role, Amber was an AVP Solutions Analyst III at TD from October 2017 to May 2022, specializing in real-time payments and providing support for ePayments initiatives. Previous experience includes working as an Operations Analyst II at Santander Bank, N.A., focusing on ACH analytics and regulatory compliance, and serving in various capacities at Sb1 Federal Credit Union, including Senior EFT Representative and Card Services Rep II. Amber began a career in financial services as an Electronic Services Specialist at Northeast Family Federal Credit Union and started as a Bank Teller. Educationally, Amber has completed advanced training in chargeback processing at Visa University and graduated from East Hartford High School in 1999.