Heidi Edwards

Heidi Edwards is an accomplished financial services professional with extensive experience in technical implementation and business services analysis. Currently serving as Assistant Vice President Technical Implementation Manager at Citizens since July 2023, Heidi previously held roles at Checks and Balances Inc. focusing on reporting, analytics, and migration processes. Career highlights include significant contributions to user acceptance testing and platform migration at The RWC Group, as well as leadership positions at Centreville Bank and Webster Bank, where Heidi specialized in cash management services and implementation. With a strong educational background in bank operations from the American Institute of Banking, Heidi demonstrates expertise in data analysis, technical writing, and database management across various financial institutions.