Kirk Doggett serves as the SVP, Director of UX Research at Citizens, where leadership encompasses a team that supports over 60 designers and product managers in customer-centric journey design initiatives. Previous roles include Principal User Experience Researcher at Cimpress, where user research was led for a B2B mass-customization platform, and Adjunct Faculty at Lesley University, mentoring students in UX research methods. At Vistaprint, Kirk managed global UX research, implemented agile processes to enhance research output, and directed UX design for site optimizations and new product launches. Earlier experience includes product management for user experience at StudentUniverse.com and web design management at HomeRuns.com. Kirk holds a BA in Psychology and Studio Art from Connecticut College.
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