Citizens Bank
Michael Schwartz is currently serving as the Vice President of Collections and Recovery at Citizens since March 2023. Prior to this role, Michael held various leadership positions at Navient, including Director of Strategies and Analytics, where responsibilities included leading a marketing team focused on reporting, analytics, and operational improvements through data analysis. At PHH Arval, Michael excelled as Manager of Product Development and Operations, overseeing client engagement and implementing process flows while managing vendor contracts for GPS products. Additional experience includes significant roles in customer and financial operations, as well as as a Credit Risk Analyst at MBNA America, where Michael was involved in multiple areas of risk and collections. Michael holds a B.S. in Business Administration and Management from the University of Delaware and an M.B.A. in Business Administration from Wilmington University.
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Citizens Bank
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At Citizens Bank, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey.