Angelica Renström Østervig

Head Of Customer Success, Northern Europe at CitNOW

Angelica Renström Østervig has diverse work experience in customer service and management roles. Angelica is currently the Head of Customer Success, Northern Europe at CitNOW. Prior to this, they worked as the Client Services Manager for the Nordic region at CitNOW. Before joining CitNOW, Angelica worked at Enterprise Rent-A-Car Scandinavia as a Development Manager, where they were responsible for process development, system preparation, and quality assurance. Angelica also successfully managed the opening of two new rental offices in Sweden and Norway. Previously, Angelica held various roles at Hertz, including Service Centre Manager, Customer Relations Supervisor, Assistant Station Manager, and Call Center Representative. Angelica'sresponsibilities involved managing teams, optimizing processes, handling customer service, and overseeing operational processes. Angelica's early career includes working as a Customer Sales Representative at AVIS and as a Child Care Provider at Upplands Väsby kommun.

Angelica Renström Østervig attended Copenhagen Business Academy in 2014, where they studied Ledelse i praksis. Angelica then enrolled at Vilunda Gymnasium, but the start and end year of their education there are unavailable. At Vilunda Gymnasium, they pursued a degree in Child Care Provider.

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Timeline

  • Head Of Customer Success, Northern Europe

    January, 2023 - present

  • Client Services Manager Nordic Region

    October, 2020