Craig Provencher

SVP, Client Success at CitrusAd

Craig Provencher is currently the SVP, Client Success at CitrusAd. Craig has previously been the Group VP of Client Relations at Triad from November 2010 to October 2020. Prior to that, they were the Senior Operations Coordinator at The Conference Center at Bentley from May 2007 to August 2009.

Craig has always had a passion for customer service and providing an unmatched customer experience. This began when they were a student worker responsible for event execution. Craig then took on increasingly more responsibility until they became the Senior Operations Coordinator. In this role, they were responsible for coordinating relationships and activities between facilities, catering, media, vendors and campus police to flawlessly execute 3,000 internal and corporate client events per year. Craig also train new operations managers and staff on event software, support, and administrative tasks.

Craig's ability to provide an unmatched customer experience and their dedication to their work led him to their current role as the SVP, Client Success at CitrusAd. In this role, Craig is responsible for leading a team of account managers who are focused on growing revenue through expanding existing relationships and developing new relationships with customers.

Craig Provencher received a Bachelor of Science in Corporate Finance and Accounting from Bentley University. Craig then went on to earn their Masters of Business Administration concentrating in Accounting Systems from the McCallum Graduate School of Business at Bentley University.

Craig Provencher reports to Brad Moran, CEO & Co-Founder. They are on a team with Mike Pisula - SVP, Data Product, Josip Vulic - SVP, Technology, and Sean Cheyney - EVP, Global Sales & Development.

Links

Timeline

  • SVP, Client Success

    Current role

  • SVP, Client Relations USA

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